1. 

Appointments are scheduled in a timely fashion.

 

2. 

Urgent cases are easily scheduled on short notice.

 

3. 

Please share suggestions for improving appointments.

 

4. 

Our staff is responsive and helpful.

 

5. 

Please name a staff member who was particularly helpful to you or your patients.

 

6. 

Consultation reports are thorough.

 

7. 

Consultation reports are prompt.

 

8. 

Status reports are timely and thorough.

 

9. 

Communications are answered in a timely fashion.

 

10. 

Which methods of communication do you prefer regarding patient treatment... email, phone, fax or mail? (So we can better serve you, please share your contact information.)

 

11. 

Physicians are responsive and helpful.

 

12. 

Physician is competent.

 

13. 

Please share how our physicians can improve for you, your staff and your patients.

 

14. 

Our location is convenient.

 

15. 

Our facility is clean and appropriate.

 

16. 

Our fees and billing practices are fair and consistent.

 

17. 

Your patients are very satisfied with us.

 

18. 

Your staff is very satisfied with us.

 

19. 

Your physicians are very satisfied with us.

 

20. 

We do a great job returning patients to your care.

 

21. 

Overall quality is outstanding.

 

22. 

Please share anything you'd have us change to improve your patient's experience.

 

23. 

Please share anything you'd have us change to improve your experience.

 

24. 

Please share any additional comments.